Terms of service

Terms of Service

uKERA USA.
Last Updated: 09/15/2026

1. Acceptance of Terms
By accessing or using the website located at ukerausa.com (the "Site"), operated by uKERA Lab Inc., a California corporation doing business as uKERA USA ("Company," "we," "us," or "our"), you ("User," "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not access or use the Site.
We may modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms. We will indicate the "Last Updated" date above when changes are made.

2. Eligibility and Age Verification

2.1 Age Requirement. You must be at least twenty-one (21) years of age to access, browse, or use this Site. By using the Site, you represent and warrant that you are twenty-one (21) years of age or older. 

2.2 Attestation. Access to the Site requires affirmative attestation of age. Any person who falsely attests to being 21 or older is in breach of these Terms, and any resulting access, account, or order is void at Company's discretion.

2.3 Verification Rights. Company reserves the right to request government-issued identification or other proof of age at any point, including prior to order fulfillment or delivery, and to deny access, cancel orders, or refuse service where age cannot be verified to Company's satisfaction.

2.4 No Access by Minors. The Site is not directed to, and Company does not knowingly collect information from, individuals under 21. If Company becomes aware that a user under 21 has accessed the Site or submitted information, Company will take reasonable steps to remove such access and delete associated data as required by law. 

3. Product Disclosure and Nature of Goods

3.1 Hardware-Only Products. All products manufactured, marketed, and sold by Company through this Site are unfilled vaporizer hardware and components only. Products contain no cannabis, THC, CBD, nicotine, e-liquid, or any controlled substance of any kind. Company does not manufacture, handle, package, or sell any cannabis-containing or nicotine-containing substance.

3.2 Not a Finished Consumable Product. Hardware sold or manufactured by Company is not intended for sale as a finished consumer product ready for use, and is not represented as such. Hardware is intended for further processing, filling, or integration by licensed third parties.

3.3 No Medical Claims. Nothing on the Site constitutes medical advice, and no statement on the Site should be construed as a claim that any product diagnoses, treats, cures, or prevents any disease or condition. Company is not a licensed healthcare provider.

3.4 Buyer's Responsibility for Lawful Use. You are solely responsible for determining whether the purchase, possession, and use of vaporizer hardware is lawful in your jurisdiction. Company makes no representation regarding the legality of hardware possession, resale, or use in any specific state, county, or municipality.

3.5 Battery and Fire Safety Disclaimer. Certain hardware products contain lithium-ion or other batteries and are subject to inherent risks associated with battery-powered devices, including but not limited to overheating, fire, or explosion if the product is damaged, modified, used with incompatible components, improperly charged, or used contrary to Company's instructions. By purchasing or using Company's hardware, you acknowledge and accept these risks and agree to:

  • Use only chargers, batteries, and components specified or approved by Company
  • Avoid exposing devices to extreme heat, puncture, crushing, or submersion in liquid
  • Discontinue use immediately and safely dispose of any device that is damaged, swollen, leaking, or behaving abnormally
  • Follow all included safety instructions and applicable battery disposal/recycling regulations

Company disclaims liability for injury, property damage, or loss arising from misuse, unauthorized modification, use of incompatible or third-party components, or failure to follow safety instructions. This disclaimer supplements, and does not replace, the general warranty and liability disclaimers in Sections 4.5 and 4.6.

3.6 California Proposition 65 Warning.  WARNING: These products can expose you to chemicals including cobalt and nickel compounds, known to the State of California to cause cancer and reproductive harm. See https://www.p65warnings.ca.gov/ 


4. General Website Use

4.1 License to Use. Subject to these Terms, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for lawful personal or business purposes.

4.2 Intellectual Property. All content on the Site - including trademarks, logos, product designs, images, text, and site architecture - is the property of Company or its licensors and is protected by applicable intellectual property law. No content may be copied, reproduced, distributed, or used commercially without prior written consent.

4.3 Prohibited Conduct. You agree not to:

  • Access the Site if under 21 years of age or if prohibited from doing so under applicable law
  • Use automated means (bots, scrapers, crawlers) to access or extract Site content without authorization
  • Resell or redistribute Company products in a manner inconsistent with these Terms or any applicable purchase agreement
  • Misrepresent your identity, age, business licensure, or authority to act on behalf of an entity
  • Use the Site in any manner that violates applicable federal, state, or local law
  • Interfere with or disrupt the Site’s operation, security, or servers
  • Use any artificial intelligence tool, machine learning system, bot, spider, crawler, scraper, or other automated or semi-automated means to access, extract, harvest, index, scrape, or otherwise collect data or content from the Site, or to train, fine-tune, or otherwise develop any AI or machine learning model using Site content, without Company’s prior written consent

4.3.1 AI and Automated Access Restriction. Except as expressly permitted by Company, in writing or by a publicly posted robots.txt or similar machine-readable policy, no person or entity may deploy any automated agent, script, AI-driven tool, large language model, data-mining tool, or web scraper to access, crawl, index, copy, reproduce, or extract any content, data pricing, product specifications, or images from the Site for any purpose, including but not limited to: (a) training or improving an AI or machine learning model; (b) building or populating a competing product catalog or database; (c) automated price monitoring or comparison; or (d) any commercial or non-commercial redistribution of Site content. Company reserves the right to detect, block, and take legal action against any automated access that violated this provision, including seeking injunctive relief and damages where permitted by law. 
 
4.4 Third-Party Links. The Site may contain links to third-party websites. Company does not control and is not responsible for the content, policies, or practices of any third-party site.

4.5 Disclaimer of Warranties. THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. 

4.5.1 Accuracy of Site Content. Company strives to keep information on the Site — including product descriptions, specifications, images, pricing, lead times, and availability — current and accurate, but does not warrant that such content is complete, reliable, current, or error-free. Company reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice, including after an order has been submitted. In the event of a pricing or specification error, Company reserves the right to cancel any affected order and refund any amount paid, and shall have no further liability arising from the error. Reliance on any information contained on the Site is solely at your own risk. For business customers, binding specifications and pricing are established only through a signed quote, purchase order, or agreement as described in Section 6, not through the Site content. 

4.6 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

4.7 Indemnification. You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, contractors, partners, affiliates, and agents from any claims, liabilities, damages, and expenses (including attorneys' fees) arising from your use of the Site, violation of these Terms, or violation of any law or third-party right.

4.8 Governing Law and Dispute Resolution. 

4.8.1 Governing Law. These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) ("FAA") governs the interpretation and enforcement of the arbitration provision in Section 4.8.2, including the class action waiver in Section 4.8.3, notwithstanding any state law (including the California Arbitration Act) to the contrary. 

4.8.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product or service offered by Company shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or Commercial Arbitration Rules, for disputes involving business customers) seated in Orange County, California. Judgement on the arbitration award may be entered in any court of competent jurisdiction. This agreement to arbitrate does not preclude either party from seeking emergency injunctive relief in court where necessary to prevent irreparable harm pending arbitration. 

4.8.3 Class Action and Representative Actions Waiver.  YOU AND COMPANY AGREE THAT ANY ARBITRATION OR PERMITTED COURT PROCEEDING SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator shall have no authority to combine or consolidate more than one party’s claims or to preside over any form of a representative or class proceeding. If a court or arbitrator determines that this class action waiver is unenforceable as to a particular claim, or request for relief, that claim or request must be brought in court and severed from any arbitration, and all other claims remain subject to arbitration on an individual basis.

4.8.4 Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to info@ukerausa.com within thirty (30) days of first accepting these Terms. Opting out does not affect the enforceability of any other provision of these Terms. 

4.8.5 Venue of Non-Arbitration Matters. For any matter not subject to arbitration (e.g., emergency injunctive relief, or claims excluded under Section 4.8.4), the parties consent to the exclusive jurisdiction and venue of the state or federal courts located in Orange County, California. 


5. Direct-to-Consumer E-Commerce Terms

5.1 Order Acceptance. All orders are subject to acceptance by Company. Company reserves the right to refuse, cancel, or limit any order for any reason, including failure to verify age, shipping-destination restrictions, suspected fraud, or compliance concerns - including after payment has been processed. In such cases, Company will refund any amount paid.

5.2 Pricing and Payment. All prices are listed in USD and are subject to change without notice prior to order confirmation.

5.3 Shipping and Delivery Restrictions.

  • Hardware and vaporizer components may be subject to shipping restrictions under federal law (including the PACT Act's treatment of ENDS-adjacent components) and state drug paraphernalia statutes, regardless of the absence of cannabis, THC, or nicotine content.
  • Company may be unable to ship certain products via USPS or major national carriers (UPS, FedEx, DHL) to individual consumers and may rely on specialized carriers, regional delivery services, or in-person pickup.
  • Company reserves the right to refuse shipment to any state, county, or municipality where local law restricts or prohibits the sale, shipment, or possession of vaporizer hardware.
  • Adult signature (21+) may be required at the time of delivery. Orders requiring signature that cannot be verified will be returned to Company.
  • Shipping timelines and carrier availability are subject to change based on evolving legal and carrier-policy conditions.

5.4 Returns and Refunds. Due to health, safety, and resale restrictions applicable to vaporizer hardware, all sales are final except in cases of manufacturer defect verified within ten (10) days of delivery.

5.5 Product Compliance Representations. Company’s manufacturing operations and/or hardware products are manufactured and/or certified in accordance with the following standards, as applicable to the specific product line: CE marking (EU conformity) UL (electrical/product safety), RoHS (restriction of hazardous substances), UN38.3 (lithium battery transport safety), SA8000 (social accountability/labor standards), ISO 9001 (quality management), ISO 14001 (environmental management), and ISO 45001(occupational health and safety management). Company also holds CGMP (current good manufacturing practice) certifications and ISO 13485 (quality management for medical devices) certifications; ISO 13485 applies specifically to designated OEM projects and does not apply to Company’s general product lines. Certifications apply to the specific facilities, processes, or product lines for which they were issued and do not constitute a representation that every product offered on the Site hold every listed certification. Current certificates are available upon request for business customers as part of the due diligence process described in Section 6. These compliances representations pertain to manufacturing quality, safety, and process standards only, and do not constitute a medical claim or medical-grade product designation (see Section 3.3). 

5.6 Assumption of Risk / Buyer Certification. By placing an order, you certify that (a) you are 21 years of age or older, (b) you are purchasing for lawful purposes permitted in your jurisdiction, and (c) you understand and accept that possession or use of vaporizer hardware may be independently regulated in your jurisdiction separate from cannabis-substance laws.

6. B2B and Contract Manufacturing Terms

6.1 Separate Governing Agreement. Business-to-business relationships, including contract manufacturing, wholesale supply, and bulk hardware orders, are governed by a separately executed agreement (e.g., Master Service Agreement, Supply Agreement, Purchase Order Terms, and/or NDA) between Company and the business customer. These website Terms do not govern B2B transactions except where expressly incorporated by reference in such agreement.

6.2 Non-Binding Nature of Site Content. Any pricing, specifications, lead times, or capacity information displayed on the Site is for general informational purposes only and does not constitute a binding offer. Binding terms are established only through a signed quote, purchase order, or agreement.

6.3 Licensing Representations. Business customers represent and warrant that they hold all applicable state and local licenses required to manufacture, distribute, fill, package, or sell cannabis vaporizer products, and that their use of Company's hardware will comply with all applicable law. Company reserves the right to request proof of licensure prior to fulfilling bulk or repeat orders.

6.4 End-Use Disclaimer. Company manufactures and supplies unfilled hardware components only. Company is not responsible for, and disclaims liability related to, any downstream filling, packaging, labeling, marketing, or sale of finished products by the business customer, including such customer's compliance with applicable law.

6.5 Inquiry Submissions. Submission of an inquiry or RFQ through the Site does not create any obligation on Company's part to enter into a business relationship.

7. Paraphernalia and Regulatory Disclaimer

7.1 Intended Use. Hardware sold by Company is marketed and intended for use in the legal, licensed manufacture, filling, and distribution of cannabis vaporizer products by appropriately licensed businesses and, where applicable, by individual consumers in jurisdictions where such possession and use is lawful.

7.2 Buyer Certification. By purchasing from Company, you certify that your intended use of the hardware is lawful in your jurisdiction and that you will not use the hardware in connection with any illegal activity.

7.3 Right to Request Verification. Company reserves the right, in its discretion, to request evidence of applicable business licensure or lawful intended use in connection with bulk, repeat, or high-volume hardware orders, and to decline to fulfill orders where such verification is not provided.

7.4 No Guarantee of Regulatory Status. Laws governing vaporizer hardware, drug paraphernalia, and cannabis-adjacent products vary by jurisdiction and are subject to change. Company does not guarantee that its products are lawful to purchase, possess, or use in every jurisdiction and undertakes no obligation to monitor or advise you of jurisdiction-specific legal changes.

8. Privacy and Data

8.1 Use of the Site is also governed by Company's Privacy Policy, linked here: https://ukerausa.com/policies/privacy-policy . By using the Site, you consent to the collection and use of information as described in the Privacy Policy.

8.2 Sensitive Data Handling. Age-verification data and, where applicable, business licensure information submitted to Company will be handled in accordance with the Privacy Policy and retained only as long as necessary for compliance, verification, and legal purposes.


9. Termination
Company may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including violation of these Terms, suspected underage access, or suspected unlawful use.

10. Miscellaneous

10.1 Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

10.2 Entire Agreement. These Terms, together with the Privacy Policy and any applicable B2B agreement, constitute the entire agreement between you and Company regarding the Site.

10.3 No Waiver. Company's failure to enforce any provision of these Terms does not constitute a waiver of that provision.

10.4 Contact. Questions about these Terms may be directed to: info@ukerausa.com